Since April 2001, NORMAD1 is ISO 9001:94 certified by EURO-QUALITY SYSTEM for all procedures.
Our current certification is ISO 9001:2008.
We set up a Business Continuity Plan, integrated in the ISO process. So, our activity and IT-infrastructure restart rapidly in a critical situation that would disturb our smooth running and, consequently, that of our customers (fire, flood, natural disaster, hostility, hacking, etc.).
This certification guarantees you commitment, concept rigour and quality.DATA QUALITY & APPROVAL
Data quality enables to qualify for lower postage discounts and profitable prospection. So far, French Post is the sole European national postal authority to approve Address Verification and Validation software. It aims to ensure a qualification for customer postage discounts based on the data quality processing. NORMAD1 passed each year this data quality test. See approvals